Online booking system

The simple
booking system
for your business.

FullDiary lets customers book online, manages your diary and keeps everything in one place.

No card required

  • Reduce no-shows
  • Set up in minutes
  • Get more bookings
The FullDiary diary on a laptop, four barbers' columns filled with the day's bookings, and the same Monday open on a phone beside it
  • Online bookings 24/7Customers book themselves in.
  • Automated remindersReduce no-shows.
  • Deposits & paymentsTake payment when they book.
  • Customer managementKeep everything in one place.
A barbershop's booking page on a phone: the day picker and the free times with Jamie, with the option to add a second service to the visit

How it works

Your customers book. You manage everything.

Give customers an easy way to book appointments online, 24/7.

  1. 01

    Choose

    Customers choose a service and see your available times.

  2. 02

    Book

    They enter their details and confirm their appointment.

  3. 03

    Done

    The booking instantly appears in your FullDiary.

No phone calls. No messages back and forth. No app for your customers.

Your booking page

Your booking page. Your brand.

Make your booking page look like your business, not another generic booking app.

On every plan

  • Your logo and brand colour
  • Eight page styles, light or dark
  • A photo of your shop across the top
  • Heading fonts and a line under your name

On Pro

  • A gallery of up to eight photos
  • Instagram, Facebook, TikTok and website buttons
Change it whenever you like. Your link stays the same.
A barbershop's booking page in the Midnight style: a dark page with white service cards and purple accents
The same booking page on Pro: Instagram, Facebook and website buttons under the shop's name, and photos of the shop above the services

Savednow

Your page has its new look. Customers see it next time they tap your link.

The FullDiary diary

Your whole day. One simple diary.

See every appointment, staff member and available time at a glance.

  • Bookings
  • Staff
  • Walk-ins
  • Customers
The FullDiary diary for a Monday: a live clock, the day's takings, four barbers in their own columns, every booking in colour, lunch breaks and the next customers up

Drag bookings to move them. Add walk-ins. Mark appointments as done, cancelled or no-show.

Use FullDiary on your computer, phone or iPad. The same diary, wherever you are.

Before they arrive

Less chasing. More doing.

FullDiary keeps customers updated and gets the information you need before their appointment.

  1. Booked
  2. Confirmed
  3. Reminder
  4. Appointment

Keeps them updated

  • Booking confirmations
  • Appointment reminders
  • Booking changes
  • Customer messages

Gets the answers first

  • Patch tests
  • Consent forms
  • Questionnaires
  • Customer information

Customers complete forms before they arrive. Their answers stay with their booking.

Spend less time replying to "What time was my appointment again?"
A phone's lock screen the day before: a text reminder from FullDiary and the reminder email from Marlow Street Barbers
The reminder email open on a phone, with the time, the barber, Manage appointment and Get directions

Payments

Get paid when they book.

Take a deposit or full payment when customers book online.

  • Connect your own Stripe account
  • Take deposits or full payment
  • No booking commission
  • Go to your customers? Charge for travel by the mile, on Pro

Deposit received

£20.00

Customer
Sarah McDonald
Service
Skin fade
When
Saturday, 10:30
Left to pay on the day
£2.00

The money lands in your Stripe account, not ours. The slot is held while they pay.

Your customers

Know your customers. Keep them coming back.

Every booking builds a useful customer record.

A customer's profile: her photo, phone and email, next and last appointment, ten completed visits and what she has spent, with her booking history underneath

Customer details

Keep contact details in one place.

Appointment history

See what they have booked before.

Notes and forms

Keep useful information attached to the customer.

Rebooking

Make it easy to get customers booked in again.

And there's more

Small features that make a big difference.

Waiting list

Fill cancelled appointments faster.

Regular bookings

Keep weekly customers coming back.

Packages

Sell and manage blocks of sessions.

Multiple services

Customers can book more than one service.

Multiple locations

Manage your locations from one place.

QR booking

Put your booking page wherever customers can scan it.

Know your business

See what's happening in your business.

Get a simple view of your bookings, takings and busiest times.

  • Bookings
  • Takings
  • Busiest days
  • Busiest hours
  • Average ticket
  • No-shows

Know what's working without opening a spreadsheet.

The dashboard: today's appointments and their expected takings, the week's bookings for each barber as a grid, the month's takings, and what needs attention

After the appointment

Your booking doesn't stop when the appointment does.

Finished bookings can flow into your invoices, payments and business admin.

  1. Booking
  2. Completed
  3. Invoice
  4. Paid
  • Invoices

    Turn completed work into invoices.

  • Quotes

    Create and send quotes when you need them.

  • Payments

    Keep track of what has been paid and what is outstanding.

An invoice for a skin fade and a beard trim, raised from the diary and marked paid, in the editor with the shop's logo and colour on it

Switching is simple

Already using a booking system? Switch in a few minutes.

Bring your customers with you, answer ten quick questions and share your new link. No retyping, no starting again.

01

Bring your customers

Export your list from your old system and drop it in. We match up the columns and show you before anything imports.

clients.csv

312 customers

Ready
  • Client nameName
  • MobilePhone
  • EmailEmail

Works with exports from Fresha, Booksy and spreadsheets.

02

Set up your page

Ten quick questions: what you do, your hours, your services and prices, then make it look like yours.

Step 5 of 10Your services
  • Skin fade30 min£22
  • Kids cut20 min£14
  • Beard trim15 min£10
  • + Add a service
03

Start taking bookings

Share your link on Google, Instagram and WhatsApp, and customers start booking themselves in.

Your booking pageLive
docmason.ai/b/your-shopCopy link
GoogleInstagramFacebookWhatsAppQR code
New booking: Skin fade, Sat 10:00
Switch to FullDiary

Free to start, no card required.

Why FullDiary

Your business. Your customers. Your money.

01

No commission.

Keep what you earn. FullDiary doesn't take a percentage of your bookings.

02

No marketplace.

Customers book directly with your business.

03

Your customers stay yours.

No competing businesses or marketplace listings getting in the way.

04

Simple pricing.

One simple monthly price. No surprise booking fees.

Simple pricing

Start free. Upgrade when you need to.

No commission. No contracts. No surprise booking fees.

Free

£0 forever

20 bookings a month

  • Booking page
  • Live diary
  • QR card
  • Reminders
  • Messages
  • Forms
  • Customer import
Start free
Everything included

Pro

£9.99 a person, a month

Never more than £39.99 a month, however big the team

Everything, for you and your whole team.

  • Unlimited bookings and stores
  • Your whole team, each with their own login
  • 50 text reminders a month for each person
  • Packages, discount codes, gallery and social links
  • Unlimited invoices and quotes, card payments and QuoteChaser
  • Send with your own branding
  • Priority support
Choose Pro

Every plan starts free. No card required. No commission on any booking, ever. See the full comparison

Businesses using FullDiary

Built for people who are busy running a business.

"FullDiary makes managing bookings simple, organised and completely stress-free."
Matt CookSLX Barber Co, Perth
"Finally, a booking system that doesn't feel complicated. I set everything up in 5 minutes and my clients were booking straight away."
DJB FitnessPerth
"Our customers love booking online, and we love the simplicity."
Kieran BremnerLevel Joinery, Fife

FAQs

Questions? Answered straight

Everything you need to know.

Something else on your mind? Ask a human.

Do my customers need to download an app?

No. They open your booking page in whatever browser is already on their phone, pick a time, and they are done. Nobody has to make room next to four hundred photos of their dog.

Do customers need an account?

No passwords to invent, no reset email at eleven at night. They book with their name and email, and the confirmation carries a link to move or cancel the booking themselves.

What kinds of business is FullDiary for?

Anything that takes bookings. Barbers and salons, clinics and therapists, trainers, groomers, tattoo studios, driving instructors, garages, photographers. If you run a diary, it is for you. Some trades have a page of their own, with the words and examples changed to theirs. See the businesses we support.

Can I customise my booking page?

Yes. Your logo, your colours, a photo of the place, your services and prices, and a page style to suit. It should look like your shop, not like ours.

Can I take deposits?

Yes. Connect your own Stripe account and take a deposit, or the full price, as they book. The money goes to you, not through us. Stripe takes its usual fee, and we add nothing on top.

Does FullDiary charge commission?

Never. Not on any plan, not on your regulars, not on the customer who found you on Google. You pay 9.99 GBP a month a person, never more than 39.99 GBP, or nothing at all.

Can I have multiple staff?

Yes. Pro covers your whole team and every store, at 9.99 GBP a month a person and never more than 39.99 GBP. Everyone gets their own column in the diary and their own login, so the Saturday junior can see their day without seeing your takings.

Can I import my existing customers?

Yes, and nobody has to retype eight hundred names. Export a CSV from your old system, drop it on the Customers page, and it shows you the columns before it imports. Free on every plan.

Can customers book 24/7?

Yes. Eleven on a Sunday night is when a lot of people remember they need a haircut. Your page only ever offers times you can genuinely do, so a booking made at two in the morning is still a good one.

Can I use FullDiary on my phone?

Yes. It runs in the browser on your phone, tablet and computer, and it is the same diary on all of them. The phone app is on its way to the app stores.

Is there a free plan?

Yes, and it is not a trial. Twenty bookings a month, your booking page, the live diary, reminders, messages and forms, for as long as you like. No card, no clock ticking.

Ready to get started?

Make bookings simpler.

Give your customers an easier way to book, and give yourself a simpler way to run your business.

20 bookings free every month. No commission. No contract.