FullDiary vs Treatwell.
The simpler alternative to Treatwell.
FullDiary is your own booking page and live diary - no marketplace, no finder's fee, and prices printed on the page. Here is the honest comparison with Treatwell's own published terms, checked 28 August 2026.
Free for 20 bookings a month. No card, no contract, no commission.
The numbers, side by side
Both columns told straight
Treatwell's pricing page publishes its commission - 35% of a new marketplace client's first booking, 0% on repeats - but not its monthly fee: both plans say 'start for free' and their FAQ mentions 'your monthly fee' without a number. FullDiary's entire price list fits in this table.
| FullDiary | Treatwell | |
|---|---|---|
| Monthly software fee | Printed here: free tier, 9.99 GBP a month Starter, 39.99 GBP Growth | Not published - both plans say 'start for free', their FAQ refers to 'your monthly fee', and the number comes from their sales team |
| Free tier | 20 bookings a month, for as long as you like | Both plans 'start for free'; what follows is the monthly fee their FAQ mentions |
| Commission on new marketplace clients | No marketplace, so no such fee exists - nothing to track | 35% of a new client's first booking ('subject to location'), then 0% on their repeat bookings |
| Commission on your own bookings | None, ever | None on direct bookings |
| Online prepayments | Deposits and pay-in-full through your own Stripe account: Stripe's standard rates, DocMason adds nothing on top | A 2.5% plus VAT processing fee on prepaid bookings |
| Staff members | 1 on Starter, 5 on Growth, unlimited on Business | Freelancer is for one; Advanced adds team members - at the monthly fee their page does not publish |
| Automatic reminders | Yes, on Growth - email the day before and the morning of | Yes |
| A marketplace between you and your clients | No - your booking page is yours alone, and nobody lists a rival salon next to it | Yes - your venue sits in the Treatwell marketplace, and a new client's first booking there carries the 35% fee |
| Works alongside your other software | Yes - it is a booking page and a diary; keep whatever else you use | By design, no - their FAQ says Treatwell does not sync with other management systems, 'as your exclusive partner' |
| The rest of DocMason | Included at Growth: AI invoices and quotes, QuoteChaser follow-ups, the bank statement converter | Not part of Treatwell |
Treatwell prices and fees are UK rates read from treatwell.co.uk/partners/pricing on 28 August 2026; they can change, so check their page before deciding. Treatwell is a trademark of its owner. DocMason is an independent company, not affiliated with or endorsed by Treatwell.
The FullDiary column
Where FullDiary is better
FullDiary is deliberately smaller: the booking page, the live diary, deposits and reminders, done properly - with every price it charges printed where you can read it.
Prices printed on the page
Free for 20 bookings a month, 9.99 for Starter, 39.99 for Growth - here, on the pricing page, and nowhere behind a sales call. You should not need a catch-up slot to learn what software costs.
No commission, no finder's fee
A client's first visit costs you the same as their fiftieth: nothing. There is no marketplace between you and your clients, so there is no percentage of anything, ever.
Your own Stripe, our zero
Deposits and payments land in your Stripe account directly. DocMason never holds your money, adds 0% on top of Stripe's standard rates, and takes no cut of any booking.
A diary, not an exclusive partner
FullDiary is a booking page and a live diary, not a platform that asks to be your only system. Your website, your accountant's tools, the rest of DocMason - everything keeps working around it.
Every claim above is the same enforced product the main FullDiary page sells, or the full matrix on the pricing page.
If you switch
An afternoon, start to finish
- 1
Create your shop free
Name, hours, logo. No card, and the free tier does not expire.
- 2
Add services and staff
Each service with its real duration and price; each staff member their own column, colour and hours. Set a deposit on the services no-shows hurt most.
- 3
Put your link where clients already find you
Google Business Profile, Instagram bio, the QR card by the mirror. Your regulars book the same shop at the same address - just without ringing you.
- 4
Run the day on the live diary
Walk-ins typed straight in, drag a booking when someone runs late, and every staff member sees the day on their own phone.
There is no one-click import from Treatwell yet - honestly. Clients save themselves the first time they book (or the first time you type them in), and prefill their own details ever after.
FAQs
The switching questions, answered straight
What it costs, what happens to your clients, and what FullDiary does not do - said plainly, so the table above holds up.
Something else on your mind? Ask a human.
Is DocMason affiliated with Treatwell?
No. DocMason is an independent UK company and this page is not endorsed by Treatwell. The Treatwell terms quoted were read from their public UK partners pricing page on 28 August 2026; terms change, so check treatwell.co.uk/partners/pricing before deciding anything.
What does Treatwell actually cost a month?
Their pricing page does not say: both plans are labelled 'start for free' and their FAQ mentions 'your monthly fee' without publishing a number, so the figure comes from their sales team. What the page does publish is the commission - 35% of a new marketplace client's first booking, 0% on repeats - and a 2.5% plus VAT fee on online prepayments. FullDiary's prices are printed here: free tier, 9.99, 39.99.
Does FullDiary have a marketplace like Treatwell's?
No. A new client's first booking through the Treatwell marketplace carries their 35% fee. FullDiary is your own booking page for the clients you already reach - Google, Instagram, the QR card, word of mouth - and no booking of any kind carries a fee.
Can I import my client list?
FullDiary has no import yet, honestly: anyone who books once is saved, anyone you type in once prefills forever, and the diary works fully from day one either way.
What happens to the money when a client pays a deposit?
It lands in your own Stripe account - FullDiary never holds it. Stripe's standard processing rates apply and go to Stripe; DocMason adds nothing on top and takes no commission on bookings, ever.
Is it really free to start?
Yes: 20 bookings a month free, with the booking page, the live diary and the QR card included. No card to start, nothing expires, and paid plans start at 9.99 GBP a month when you outgrow it.
Try the diary next to your Treatwell tab
Free for 20 bookings a month. Set your shop up in an afternoon and see which one the front desk reaches for.