Open Your shop and choose Start setup (or arrive from one of our trade pages and the first question is already answered). The setup asks ten questions and fills in the usual answers for your trade - a barber sees a haircut, a skin fade and a beard trim at typical prices with a Tuesday-to-Saturday week; a personal trainer sees sessions, an early week and a health questionnaire. Change anything, untick anything, add your own.
Add everyone who takes bookings. If your plan covers fewer people than you add, the extra ones are parked: they stay in your list with a Parked label and come on the moment you upgrade. Nothing is refused and nothing is lost.
Say where customers come to you - your own place, a place you work from, or you go to them (then the booking form asks for their address). Type the address as street, town and postcode. Got more than one place? Add them all; if your plan covers fewer, the extra ones are parked until you upgrade, and the hours screen asks who works where. Pick deposits or not; card payments connect to your own Stripe account from Settings later, and bookings work in the meantime without payment.
On Make it yours, add your logo, pick a colour, add a photo of the shop and choose a page style - Clean, Bold, Soft or Classic - with a phone beside it showing your real page. The last screen has your link, a printable QR card and Go live. Choose Keep private if you would rather run the diary by hand for now; you can go live any time from Your shop.
You can close the tab at any point and carry on later from where you left off. Settings has Start setup again if you ever want to run through the questions from the top; it never deletes anything.
Your trade sets the words too: a trainer's diary says session and client, a driving instructor's says lesson and pupil, a barber's says appointment and customer. Change any of the four words under Settings, Shop setup, Customise words, and the diary, your booking page and the emails follow.