Help/Invoices and quotes

What is QuoteChaser, and how does it chase quotes and unpaid invoices?

On the Growth plan, DocMason sends two polite follow-ups in your name - for a quiet quote after 3 and 7 days, for an unpaid invoice a day after it falls due and a week later - and stops the moment the customer replies, accepts or pays.

Most late payments are forgotten rather than refused, and most quotes go quiet because nobody nudged. QuoteChaser does the nudging so you do not have to remember.

For a quote sent by email with no answer, it sends a friendly check-in after 3 days and a final one after 7. For an invoice, it waits until the day after the due date, then sends a gentle reminder, and a firmer but still courteous one a week later. Never more than two, never aggressive, always signed with your business name and going out from your email address.

It stops the moment the customer accepts, declines, pays or you mark the document paid, and you can stop it yourself on any document. Every email it sends is logged in the document's history so you always know what went out in your name.

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